At jj99, your personal information is treated with the same seriousness as your account funds. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, who we share it with, and what rights you hold as a jj99 player based in Pakistan or elsewhere.
Before reading the full legal text, here is a plain-language summary of what jj99 commits to on data privacy. These six principles govern every data decision we make.
jj99 does not collect personal data for its own sake. Every piece of data we gather is tied to a specific, documented purpose — account verification, payment processing, regulatory compliance, or platform security. We do not hoover up information for vague "future use."
jj99 does not sell, rent, or auction your personal information to third-party advertisers, data brokers, or unaffiliated marketers under any circumstance. Your data exists to enable your account — not to generate secondary revenue for jj99.
All data transmitted between your device and jj99 is protected by 256-bit SSL/TLS encryption — the same standard used by international banking platforms. Sensitive data stored on jj99 servers is encrypted at rest using AES-256, with access restricted to authorised personnel only.
jj99 players have the right to access, correct, and in certain circumstances delete personal data held about them. You can request a full export of your data, ask us to correct inaccuracies, or submit a deletion request — all through our support team at no charge.
jj99 applies defined retention periods to all data categories. Account data is retained for the duration of your account relationship plus any mandatory regulatory hold period. Data no longer required is securely deleted or anonymised — it is not kept indefinitely without purpose.
If jj99 makes a material change to this Privacy Policy — one that meaningfully affects how your data is used or shared — we will notify you via the email address registered to your account and via an in-platform notification before the change takes effect.
1.1 For the purposes of this Privacy Policy, "jj99," "we," "us," and "our" refer to the operator of the jj99 online casino and sports betting platform accessible at jj99.bid. jj99 is the data controller responsible for the personal data of all registered account holders and website visitors.
1.2 jj99 operates under an internationally recognized gaming license. Our licensing authority imposes data protection obligations on jj99 as a condition of our license, which sit alongside and supplement the obligations set out in this Privacy Policy.
1.3 This Privacy Policy applies to all personal data collected through the jj99 website, any associated mobile-browser interfaces, customer support communications, and any other channel through which you interact with jj99 as a player or prospective player. It does not apply to third-party websites that may be referenced from the jj99 platform.
2.1 jj99 collects personal data across several categories, each serving a distinct purpose. The table below provides a comprehensive overview of the personal data categories we hold.
| Category | Specific Data Points | Primary Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC document copies (front & back), nationality | KYC age and identity verification; regulatory compliance |
| Contact Data | Pakistani mobile number, email address, city of residence | Account communication, OTP delivery, support contact |
| Account Data | Username, hashed password, account preferences, login history, device identifiers | Account management, security monitoring, session control |
| Financial Data | JazzCash/EasyPaisa account number (masked), bank account name and number (masked), transaction history, deposit and withdrawal records in PKR | Payment processing, anti-money-laundering (AML) compliance, withdrawal verification |
| Transaction & Gaming Data | Bet history, game play logs, win/loss records, bonus usage, wagering requirement progress | Dispute resolution, responsible gaming monitoring, regulatory reporting |
| Technical Data | IP address, browser type and version, operating system, screen resolution, referral URL, session duration | Platform security, fraud detection, performance optimisation |
| Communications Data | Live chat transcripts, email correspondence, support ticket content | Support delivery, quality assurance, dispute resolution |
| Responsible Gaming Data | Self-imposed deposit limits, cool-off periods, self-exclusion status, responsible gaming tool usage records | Responsible gaming programme delivery; regulatory requirement |
2.2 jj99 does not collect sensitive special-category data (such as health information, religious beliefs, or political opinions) as part of standard account operations. Where responsible gaming monitoring identifies a potential vulnerability, jj99 may record a behavioural flag — this is not treated as a medical diagnosis and is handled exclusively within jj99's responsible gaming processes.
3.1 Directly from you. The majority of your personal data is collected directly from you when you register an account, complete the KYC verification process, make a deposit or withdrawal, engage with customer support, or adjust your responsible gaming settings.
3.2 Automatically through your use of the Platform. When you access or interact with jj99, our servers automatically collect Technical Data including your IP address, browser information, and session behaviour. This data collection occurs through standard web server logging and through cookies and similar technologies (detailed in Section 10).
3.3 From third-party payment providers. When you make a deposit via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, or SadaPay, jj99 receives transaction confirmation data from the relevant payment provider, including transaction reference numbers and confirmation of the payment method used. jj99 does not receive full card or full account numbers from payment providers — only the masked references necessary for transaction matching.
3.4 From identity verification services. As part of KYC, jj99 may use third-party identity verification services to assist in validating the authenticity of CNIC documents provided by Players. These services process identity data under strict contractual data protection obligations and do not retain data beyond the verification event.
3.5 From fraud prevention and AML screening services. jj99 uses automated screening tools to check account and transaction data against sanctions lists and known fraud indicators. These checks are required by our gaming license and are conducted using the minimum data necessary for effective screening.
4.1 jj99 processes your personal data only for specific, documented purposes. The following table maps each processing activity to its purpose and the data categories involved.
5.1 jj99 relies on the following legal bases for processing personal data, depending on the specific processing activity:
6.1 jj99 does not sell your personal data. We share data only where necessary and only with the categories of recipient set out below, each of which is contractually bound to process your data in a manner consistent with this Privacy Policy.
6.3 In the event of a corporate restructuring, merger, acquisition, or sale of all or part of jj99's business, player data may be transferred to the relevant acquiring entity, subject to that entity providing equivalent data protection commitments. Players will be notified of any such transfer in advance.
7.1 As a platform operating under an international gaming license, jj99 may process and store personal data on servers located outside Pakistan. Where data is transferred internationally, jj99 ensures that appropriate safeguards are in place — including contractual data transfer agreements, adequacy decisions, or binding corporate rules — to ensure your data receives a level of protection equivalent to that provided under internationally recognised data protection standards.
7.2 All international transfers of financial data, identity documents, and gaming records are conducted over encrypted channels. jj99 maintains a register of all cross-border data transfers and the safeguards applied to each.
7.3 By registering a jj99 Account and accepting this Privacy Policy, you acknowledge and consent to the international transfer of your personal data on the terms described in this Section.
8.1 jj99 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or for as long as required by regulatory obligation, whichever is longer. The following retention schedule applies:
8.2 At the end of the applicable retention period, data is securely deleted from live systems and purged from backup archives within the next scheduled backup cycle. Where complete deletion is not technically feasible, data is irreversibly anonymised so that it can no longer be linked to any identifiable individual.
9.1 jj99 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. Our security programme includes:
9.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jj99 will notify the relevant regulatory authority within 72 hours of becoming aware of the breach, and will communicate directly with affected players without undue delay where the breach is likely to result in a high risk.
10.1 The jj99 platform uses cookies and similar tracking technologies to provide core platform functionality, improve user experience, and (where consent has been given) measure the effectiveness of marketing activity. A cookie is a small text file placed on your device when you visit a website.
10.2 The following categories of cookies are used on the jj99 platform:
10.3 You can manage optional cookie preferences through your jj99 account settings or through your browser's cookie management tools. Blocking strictly necessary or security cookies may impair your ability to use the jj99 Platform.
11.1 As a jj99 player whose data is processed under this Privacy Policy, you hold the following rights in respect of your personal data. These rights are subject to limitations where jj99 has overriding legal obligations — for example, jj99 cannot delete transaction records it is required to retain under its gaming license AML requirements.
11.2 To exercise any of the rights above, contact jj99's support team via live chat or at [email protected]. Requests will be acknowledged within 72 hours and resolved within 30 calendar days. Where a request is complex or numerous, jj99 may extend this period by a further 30 days, notifying you of the extension and its reason.
12.1 jj99 may send promotional emails, SMS messages, and in-platform notifications about new games, bonus offers, PSL betting promotions, and platform updates to Players who have given explicit consent to receive marketing communications at the time of account registration or through subsequent opt-in.
12.2 You can withdraw your marketing consent at any time by:
12.3 Withdrawal of marketing consent does not affect your ability to use the jj99 Platform. You will continue to receive transactional and account communications (deposit confirmations, withdrawal notifications, security alerts, and responsible gaming communications) regardless of your marketing preference, as these are necessary for the operation of your account.
12.4 jj99 does not send marketing communications to Players who are subject to a self-exclusion order or who have indicated that they wish to limit their gambling activity.
13.1 The jj99 Platform may contain references or links to third-party services — including payment providers and game content suppliers — whose privacy practices are independent of jj99. This Privacy Policy does not govern the data practices of any third-party service.
13.2 jj99 is not responsible for the privacy practices of any third party, including payment providers such as JazzCash and EasyPaisa, whose own privacy policies govern the data they collect in connection with your payment transactions. Players are encouraged to review the privacy policies of any third-party service they interact with.
14.1 jj99 is strictly prohibited from collecting personal data from individuals under the age of 21. The Platform is not directed at, and is not intended for use by, persons under 21 years of age. jj99 implements technical age-verification controls (CNIC-based KYC) and carries out manual document review to enforce this restriction.
14.2 If jj99 becomes aware that it has inadvertently collected personal data from an individual under 21 years of age, it will immediately close the relevant account, delete or anonymise all associated personal data, and report the matter to the relevant regulatory authority in accordance with our gaming license obligations. Any funds deposited by an underage individual will not be returned but will be disposed of in accordance with regulatory guidance.
14.3 If you are a parent or guardian and believe that a minor in your care has registered a jj99 account or provided personal data to jj99 without your knowledge, please contact our support team immediately at [email protected].
15.1 jj99 reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, applicable legal requirements, or regulatory guidance. The current version is always published at jj99.bid/privacy-policy, with the revision date indicated at the top of the document.
15.2 For material changes — those that significantly affect how your data is used, who it is shared with, or your rights as a data subject — jj99 will provide at least fourteen (14) days' advance notice via email to your registered address and via an in-platform notification before the revised policy takes effect.
15.3 Your continued use of the jj99 Platform after the effective date of a revised Privacy Policy constitutes acknowledgement of the revised terms. If you do not accept the revised policy, you should cease using the Platform and contact jj99 to request account closure.
16.1 For any questions, concerns, or data subject rights requests relating to this Privacy Policy or jj99's data processing practices, please contact us through the following channels:
16.2 jj99 will acknowledge all privacy-related correspondence within 72 hours and will resolve standard data subject requests within 30 calendar days. Complex requests may require up to 60 days; you will be informed promptly if an extension is required.
16.3 If you are dissatisfied with jj99's handling of a privacy complaint after raising the matter directly with us, you may have the right to escalate to the data protection supervisory authority or gaming regulatory body with jurisdiction over our operations. Details of the relevant authority are available from our compliance team upon request.
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